Shipping & Returns

FREE SHIPPING WORLD WIDE OVER 20,000 YEN.

Your shipping fee will be calculated at checkout.

Please allow us for 2 to 5 business days to process your order. 

Our standard shipping for all countries outside Japan via Japan Postal Services. We will send you a tracking number once we ship your package and you can track from Japan Post website.  https://www.post.japanpost.jp/index_en.html

Custom Taxes : Some international orders may be subjected to customs taxes. Please contact your local mail service for your country's rate as we are not responsible for any customs and import taxes. 

Returns : If you would like to return the item, please contact us at info@hitoha.co within 7 days of receiving your order and inform us of your order number and the item code. Please note that if the item is not returned in it's original condition, the buyer is responsible for any loss in value. 

We appreciate your understanding that we would not be able to reimburse you for your return shipping cost as we try to keep our prices relatively low.